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How to Transfer Files from Samsung Galaxy S4 to PC and Vice Versa

Edited by Leomar Umpad, Charmed, Sadelape, Eman and 13 others

Transfer Files from Samsung Galaxy S4 to PC and Vice Versa

There will be times when you will need to move files from your Samsung Galaxy S4 to your PC, or from your PC to your Samsung Galaxy S4. The most common reasons are due to uploading pictures and files to the internet using the PC (when Samsung Galaxy S4 has no internet connection), backing up files from your Samsung Galaxy S4, copying movies and audio from PC to phone, or vice-versa.

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This is part of the Howik on how to use the Samsung Galaxy S4. You can visit the main Howik on how to USE SAMSUNG GALAXY S4 for a full list of S4 Howik Articles

Supported formats

Depending on the versions of both devices, and the applications installed on them, some applications may nor may not be supported by one or both of the devices. The following file types are normally supported by both devices:

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  1. 1
    Music files on the following formats:

    mp3, m4a, mp4, 3gp, 3ga, wma, ogg, oga, aac, and flac

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  2. 2
    Image files on the following formats:

    bmp, gif, jpg, and png

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  3. 3
    Video files on the following formats:

    3gp, mp4, avi, wmv, flv, and mkv

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  4. 4
    Document files on the following formats:

    doc, docx, xls, xlsx, ppt, pptx, pdf, and txt

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  5. 5
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Points to take note of

  • Some unsupported formats may be opened by a device by downloading an application that enables the device to properly recognize the file. For example, other video formats may be supported on your Samsung Galaxy S4 by downloading MX Player and QQ Player.
  • Even if a file is unsupported, it may still be transferred from one device to another.
  • File transfer duration is directly proportional to the file size - larger files will take longer time to transfer than the smaller files.
  • The USB port version will also affect transfer rate, as newer USB versions have faster transfer rates than the older ones.

Transfer files using Samsung KIES

Samsung KIES is a computer application that allows you to manage, transfer, update and sync media libraries, contacts, and calendars to any supported Samsung device. You may download the latest Samsung KIES from the official Samsung website.

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  1. 1
    Download Samsung KIES.

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  2. 2
    Install the application upon completion of download.

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  3. 3
    Connect your Samsung Galaxy S4 to the USB port of the computer, via USB cable.

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  4. 4
    Wait for Samsung KIES to automatically launch.

    If it does not open automatically, manually launch the program by double clicking the Samsung KIES icon on your computer.

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  5. 5
    You can now transfer files from and to your computer.

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Connect with Windows Media Player

You can also sync your Samsung Galaxy S4 with the Windows Multi-Media Player to sync music files from and to your phone.

  1. 1
    Make sure that Windows Media Player is installed on your computer.

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  2. 2
    If there is no installed Windows Media Player yet, download the file from Microsoft's official website.

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  3. 3
    Connect your Samsung Galaxy S4 to the USB port of the computer, via USB cable.

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  4. 4
    Wait for your PC to detect your phone.

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  5. 5
    Open Windows Media Player and start syncing the music files.

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Connect to the computer as a media device

You can use your phone as a media device or a storage device to transfer files from your Samsung Galaxy S4 to your PC, and vice-versa. Follow the steps below to do it:

  1. 1
    Connect your Samsung Galaxy S4 to the USB port of the computer, via USB cable.

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  2. 2
    Wait for your PC to detect your phone.

    When its connected properly and windows has auto installed the drivers, it will say on your phone "Connected as Media Device". If it doesn't, the following steps will not work.

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  3. 3
    Drag the notifications panel down to open it.

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  4. 4
    Tap on Connect as a media device → Media device (MTP).

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  5. 5
    Older computers do not support Media Transfer Protocol (MTP).

    If it is not supported, or you do not have the appropriate drivers installed, tap Camera (PTP).

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  6. 6
    Go to My Computer.

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  7. 7
    Look for the Camera PTP or Media PTP icon in the usual place where you find the icon for the USB storage devices connected to your PC.

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  8. 8
    Camera PTP or Media PTP acts like a normal USB storage device so you can transfer files between your Samsung Galaxy S4 and the computer.

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How to transfer files from your computer to your Samsung S4 and vice-versa when connected as a media device

Your Samsung Galaxy S4 will act as a normal USB storage device when connected as media device in your computer, so you just need to copy and paste the files that you want to transfer.

Transfer files from your Samsung Galaxy S4 to your computer

  1. 1
    Go to My Computer.

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  2. 2
    Open your Media Device.

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  3. 3
    Select the files that you want to transfer.

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  4. 4
    Right click on them and select "Copy" or Press "Ctrl + C" in your keyboard.

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  5. 5
    Go in your "My Documents" or anywhere on your computer directory where you want to save the files.

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  6. 6
    Do a right click and select "Paste" or Press "Ctrl + V" in your keyboard.

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Transfer files from your computer to your Samsung Galaxy S4

  1. 1
    Go to the folder where your files are saved.

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  2. 2
    Select the files that you want to transfer.

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  3. 3
    Right click on them and select "Copy" or Press "Ctrl + C" in your keyboard.

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  4. 4
    Go to My Computer.

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  5. 5
    Double click on your phone's media device.

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  6. 6
    Select the folder where you want to save the file.

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  7. 7
    Do a right click and select "Paste" or Press Ctrl + V" in your keyboard.

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Connect using Airdroid

You can transfer files between your computer and your Samsung Galaxy S4 wirelessly by using an application called Airdroid. Airdroid allows you to wirelessly transfer files between your two devices by using the Wi-Fi network.

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  1. 1
    Download and install Airdroid on your Samsung Galaxy S4.

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  2. 2
    After installation, open the application.

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  3. 3
    Once opened, the application will show the IP address for connection.

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  4. 4
    Go to your computer's web browser and type the address in the format:

    192.168.1.2:8888

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  5. 5
    If an authentication code is required, enter the authentication code shown on the phone.

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  6. 6
    You will be taken to the phone's interface on your computer's web browser.

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  7. 7
    Go to the gallery folder and transfer desired files between the two devices.

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Tips & Pointers

  • If your PC will not detect the phone, try to use another USB port, or check the USB cable to see if it is functioning well.
  • Make sure to perform a safety removal procedure before pulling out your phone from your computer.
  • Make sure that your computer and your phone are free from viruses, in order not to spread any unwanted files between the devices.
  • Do not remove the phone from your PC while transfer is on-going, as it may corrupt files on both devices.
  • Other applications may be used in doing the file transfer. Notable applications include June Fabric's PDANet (USB transfer).
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Questions and Answers

How to export photos from the gallery to a folder on a Galaxy S4?

When you are on My Files, doing a long press on photos you would like to export will lead you to several options, like Move, Copy, Delete or Rename. Choose "Move" to move the photo you would like to transfer, and then go to the folder where you want it moved or copied, if you want a backup.

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You will need to use a file manager app from the play store to do this. Install something like es file explorer, seen here:


https://play.google.com/store/apps/details?id=com.estrongs.android.pop&hl=en


Open the app and head into the DCIM/Camera folder of your internal storage to find the photo files you want to move. Long tap on the file to copy/cut and paste to any folder you want.

See more questions like this: Hi, when I transfer movies, videos, from my galaxy s4 to a windows desktop, the sound never plays

How to back up files on Samsung Galaxy S4?

Files get lost for different reasons, so it is important that you always make a backup. There are several ways to make a backup, and one of the most recommended is to use the KIES software. This will allow you to back up your important files and sync them with your computer.

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  • Download the KIES installer with your S4 connected to your computer by a USB.
  • Basic information will be provided when the download is successful.
  • Click on the tab that says "Backup or Restore" and opt for the files that need to be backed up.
  • Reminder: Do not power off your phone during the process.
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To create a backup, you can simply go to your phone settings, then go to privacy, from there you could find the option to create a back-up of your phone.


There is another way to create back up, but you will need a software called KIES and a computer. First is install the latest driver in your computer of your phone, and download the KIES application for your computer and connect your phone using a USB cable.

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See more questions like this: How do i open my Galaxy S4 media files in WMP

I am connecting my S4 to my PC, but I can't find the Paste option. However I have chosen both MTP & PTP. I'm able to transfer pictures from my device to PC, but cannot transfer files from PC to device. How can I do that?

Well, you can try pressing Ctrl + C and Ctrl + V to see what happens. You can also drag the file from your PC to the Pictures folder or the memory card in your Samsung Galaxy S4. Either of the two should work. Also, when you save it on the memory card, it will be on the external memory of your phone. Hence, check there. If you save it in the Pictures folder, you are more likely to find it on the internal memory of your phone, right in the Pictures folder where you saved it.

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See more questions like this: My S4, crashed and burned, cant access touch screen, I had it set a "camera ptp" for file transfer,

There is no available Samsung KIES that exists for Windows 8?

Samsung KIES is also available for Windows 8. You can download the version compatible with your Windows 8 computer at Samsung Official site for Kies download and Kies 3 Download. Windows 8 requires the Media Feature Pack by Microsoft. This pack includes Windows Media Player and the required software.

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The PC version of KIES available from Samsung`s site actually supports Windows XP, Windows Vista, Windows 7 and Windows 8 operating systems. See system requirements here:

http://screencast.com/t/azpNBV8yR

You can get the latest version of KIES from Samsung`s site here:

http://www.samsung.com/us/kies/#downloadWindows

What is MTP & PTP and when should I use which mode?

By acronym meaning, MTP is Media Transfer Protocol, while PTP is Picture Transfer Protocol. MTP allows transfer of other media files from your Galaxy S4 to your computer while PTP only allows for the transfer of pictures. In a sense, MTP is the upgraded and improved version of the PTP, so whenever possible always make sure to use MTP. Older computer devices do not support MTP, so you can only use PTP with them. PTP should only be used when MTP is not supported by the device.

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Well here the meaning of that;

  • MTP means MultiMedia/or Media Transfer Protocol
  • PTP means Photo Transfer Protocol

The MTP can be used when transferring files such as video, musics, and images in your gallery. However the PTP is used to transfer photos which is directly captured from your phone or device.

Computer does not detect nor connect to the device?

Problem with the USB cable

If your device is not detected by the computer, you need to check on these possible causes:

  • . The USB cable may not have been properly inserted to the computer or to your Samsung Galaxy S4. Make sure that you securely insert the USB cable into both terminals in order to initiate the connection. Also, see to it that you have a working USB cable. If your Galaxy S4 will charge when connected to the computer, then the USB is good; if it does not, replace the USB cord with a working one.
  • . The problem may also be with your computer or with your Galaxy S4's USB port. Make sure that other devices can connect to your devices using the same ports. You also need to check for impurities and dirt on both of the ports, as these foreign materials can interfere with the connections. If you notice dirt on any of the ports, gently remove it with a small stick.
  • . If your computer does not have the drivers for your phone, download and install Samsung Kies on your computer. Upon opening, connect your computer and phone using a USB cable. Samsung KIES will automatically install the right drivers for your Galaxy S4.
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If you`re device does not connect to your computer then the faulty might be the cable, be sure that the cable you are using is 100% original to avoid errors while doing something. You can replace it eventually by going to any Samsung store and buy a cable that is compatible for your device.

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Yes, depending on the cable you are using it can have a bad affect on the ability to make transfers on your device. When you are in fact using a chord dedicated to only charging the computer will not detect your device.

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Also ensure that you go to settings>>>my device>>>developers options>>>>select USB debugging which will allow your device to connect to the computer

Unsupported file on Samsung S4/File format converters from unsupported to supported formats for video on S4?

Audio formats supported

By default, Samsung Galaxy S4 has these supported media file types:

  • - MP3, AAC, AAC+, eAAC+, FLAC, WMA, WAV, AMR, OGG, MIDI
  • - MPEG4, H.263, H.264, DivX, XviD, WMV, AVI, 3GP, Flash Video

If your file is not supported, you can convert your unsupported file to a supported one by downloading and installing file converters on your computer. You can also check on this in-depth article on how to convert media files using your computer. You can also search for MX Player on the Play Store or download it straight from the mobile web. MX Player supports all of the popular video formats. Before converting your file, try to use MX Player and see if the application reads it. This way, you won't go through the hassles of transferring and converting files.

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There are a variety of audio formats that are possible to play using your Samsung Galaxy s4. However, there are still some formats that the said device can`t support. You can try downloading from the Play store the application called MX player. This application supports almost all of the common formats of audio and video. If you don`t want to it, then you can try to convert it in your computer and transfer it to your phone.

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See more questions like this: How can i transfer pics and format S4

How do I transfer files from galaxy s4 to PC using Wi-Fi?

Please refer to this Howik for more in-depth review. Transfer Files from Galaxy S4 to PC Using Wi-Fi

To do this, both your phone and PC will need to be connected to the same wifi network. On your galaxy s4, download and install the Es File Explorer app, found here:

https://play.google.com/store/apps/details?id=com.estrongs.android.pop&hl=en

On your windows PC, designate a folder to share. Right click on a folder and select "share with" and then "homegroup (read/write)".

On your S4, open the es file explorer app and swipe to the Lan screen. Hit the scan button to scan for the shared PC on the network. Once the PC is found, your shared folder will appear and you can copy/cut/paste the files you need to and from both devices.

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http://screencast.com/t/XMFIsr8bmiy

See more questions like this: Can I see Pictures transferred from PC to S4 that were taken with the S4 When I copy pictures from my PC to phone that were taken on the same phone, the phone will not see or display the files (jpg).

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The Samsung Galaxy S4 says it can't find software on my pc that can recognize my device; I am using a Windows 7 PC and the phone is attached via USB cable?

If your computer cannot find the right drivers from your phone, download and install Samsung USB Driver to your computer. Once installation is complete, connect your phone to your computer and your computer should find the right drivers for your phone. You can also download KIES and follow the instructions on the 7th Question on this article for more detailed tips.

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See more questions like this: Why does Windows XP not recognize my S4

I want to open my galaxy s4 media files in WMP but whenever i click on my device in windows media player and go to my music and all music (or any folder in my galaxy s4 through WMP) nothing shows up.?

You are doing it wrong. You need to click on the "Other Media" option on your Samsung Galaxy S4 as stated on the Question#12. It is also possible that you do not find any files because your computer does not recognize your device. If this is the case, check on the tips on Question#7.

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Transferring music from cell phone to windows media player so i can burn a CD?

I plugged in my USB and all the music came up, BUT it won't let me put on burn list and goes away when I unplug. Yet on the other computer in the household, I'm assuming with WiFi, it took all the songs off the phone and will let me burn them onto a disc. i tried the KIES air and it only goes so far and then stalls. I have over 650 songs on my phone. I need to get these songs on both computers so I have double the backup

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Instead of burning it straight from the phone memory, transfer your files from your Galaxy S4 to your computer and burn the files from your computer to your CD.

As part of copyright protection, some music files are restricted from being shared wirelessly so copying them through a USB cable would be a feasible option. Once all music files are copied from your phone to your PC, then you can now proceed with the burning your files to the CD for backup purposes.

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I suggest you copy paste the songs from your USB and save them all on your computer first. Now instead of using windows media player to burn your music, use a program called CDBurnerXP. You can download the program here:

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http://cdburnerxp.se/en/home

See more questions like this: I want to transfer my music that i download on my s4 through music maniac to my pc in windows media player, is that possible

It looked like I copied the pictures from s4 to the computer. I have deleted them from s4.. Now I cannot find the files on the computer. Any chance I can recover lost data?

It looked like I copied the pictures from s4 to the computer. I have deleted them from s4.. Now I cannot find the files on the computer. Any chance I can recover lost data?

Yes you can recover it, but in order to do that, you will need a software called Dr. Fone for Android installed in your computer. To download it simply go here and download the file http://www.android-data-recovery.org/android-data-recovery choose free trial. After downloading installed it and run the software, and connect your phone via USB cable.

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On your device you need to enable debugging mode, to do it follow instructions bellow.

  • All versions of Androids 2.3 or earlier: go to "Settings" tap "Applications" tap "Development" and < Check> "USB debugging"
  • All versions of Androids 3.0 to 4.1: go to "Settings" < tap > "Developer options" and< check >"USB debugging"
  • All versions of Androids 4.2 and up: go to "Settings" tap "About Phone" Tap "Build number" till you get a note "You are under developer mode" < go back to > "Settings" tap "Developer options" and < Check >"USB debugging".
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Now if you still get an error on the software about debugging try to disable it and restart your device. Ten just follow instruction on the software, click ok to scan your device data. Sometimes it may take long but wait patiently. Once its done scanning you can now then see the files that are deleted, you will just to select the files you wish to be recovered to your phone and your done.

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See more questions like this: I only want to transfer pictures from my s4 to desktop, but when i plug into my desktop it copies everything to computer, including thumbnails etc, how do i just import my pictures

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When i plug in the USB cable, nothing pop IP on the PC screen?

File transfer from Samsung s4 to PC

You will need to turn on the USB connection on your S4. You will see it on the notification bar once you plug it in. It will look like this:



Turn it on and your computer will recognize it.

This can be due to the driver problem of your device connected to the PC. Once your device is connected look at your phone and you will see some options on how does the phone connects to the PC. Simply choose the USB device storage or something similar. The, it will install a driver in your computer. Now, once installed download the application KIES and install it in the computer. Run the KIES software and look for the troubleshoot device driver to let the KIES update your device driver in your computer. Once the update has finished, restart your computer. Then try to connect it again and you can fully manage your files in your computer using the Samsung KIES Software.

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See more questions like this: Hi Walakobay I'm Adil,I can't connect my s4 via usb cable to my pc

KIES won't see my phone. Will not connect?

When i plug my phone in, KIES doesn't recognize my phone

Which model Samsung phone do you have? If you have a higher end smartphone, like the Note 3 or one that has the updated 4.3 Jelly Bean firmware, you`ll want to use the latest KIES 3.0 software found here:

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http://downloadcenter.samsung.com/content/SW/201401/20140128101744703/Kies3Setup.exe

It could also be a case of the USB drivers not installing correctly. If you have an older KIES version, I would suggest upgrading to KIES 3. You might go through errors during the setup process, but just continue to allow the drivers to install. This has worked on my Note 2 while it was still on 4.1.2 firmware.

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If all this failed, try using a different USB port on the back of your computer or changing the USB cable. Sometimes it`s the little things we miss.

See more questions like this: I'm trying to connect my phone to my pc

How can i transfer my contacts from my Samsung s3 to my personal computer?

I am selling my Samsung s3 but i need to save all my contacts on my computer so it will easily for me to transfer all of them once i had my new smart phone.

In regards to saving your contacts you will fine because your device is backed up by Google meaning that when you change to another android device all you will need to do is enter your Gmail account for the next device to have all of your contacts moved over to the next device successfully.

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See more questions like this: How do I transfer the photos from my computer to my SD card and have hgem show

I'm switching from 32gb SD card to new 64gb SD card, need to move contents of 32gb card to PC I'm assuming this is what I ought to do?

I'm open to suggestions but mostly, I'm nervous about losing key info so need to be careful/

Yes, the best way to this is through your PC. You`ll need a microSD USB card reader for your PC. They are fairly inexpensive and can be picked up at any online retailer, like Amazon or Rakuten. Here`s one you can check out:

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http://www.amazon.com/USB-Micro-Card-Reader-Writer/dp/B001MXON98

You basically just copy the contents of the 32gb card to your PC using the reader and then transfer them back onto the 64gb using the same reader.

Hi, thank you for willing to help me?

My galaxy s4 can not connect to my PC even though i have KIES 3 installed on my PC

During the KIES 3 installation process, did the drivers install correctly and recognize the S4 device at any time? You may need to uninstall and reinstall KIES to fix this.


You can also try using a different USB cable or connecting to a different USB port on your computer to see if there`s any damage to either components. It is recommended that you use the ports located at the back of the computer for better compatibility.

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I can't move files from my computer to my phone. When I copy the file from computer and paste it on my phone, the file was loading for so long. What will I do now?

There are many reason why you are having problems with copying files from your computer to your phone. If the transfer process is slow. Try checking on these fixes:

  • Download the latest drivers for your phone on your computer. Your computer may not have the updated drivers for you’re your phone. You can download and install Samsung USB Drivers or Samsung Kies so your computer will automatically install the correct drivers for your phone.
  • Make sure that your phone has enough memory to completely store the copied file. Your phone may not have enough space to fit in the file that you are pasting from your computer. Check if the remaining storage capacity of your phone is greater than the size of the file that you are copying.
  • Check for the size of the file being transferred. The size of the file that you are copying into your phone determines the time it takes for the transfer to be done. If you are copying a large file such as a Blue-Ray copy of a movie, then do not expect for the transfer to be completed right away. Take a break and come back 30 minutes after to see the status of the transfer.
  • Check your USB transfer speed. If you are having the old USB port on your computer, then transfer rates are significantly slower when compared to USB 2.0 and USB 3.0 ports. If this is your case, you may need to wait for a few minutes before transfer is completed.
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See more questions like this: Is there a setting on my phone that I need to change to allow transfer of files

There is no choice for document transfer in Kies 3. Only Music, Photos, Videos, Story Album are allowed to be transferred

Kies 3 does not support for transfer of other files except for the multi-media files and Story Albums. However, there are still other options of tranfering these files and all of the popular ones are instructed on this article. Check on the other ways of moving files like transferring them to the micro-SD card, or using a USB cable to transfer files from your phone to your computer.

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Is there any other way to transfer files from phone to computer without using Samsung kies?

There are various of ways that you can transfer your files from phone to your PC. Not to mention, without using your Samsung Kies. You can do it like in: Using card reader, Attaching to your email, Wireless transfer and directly connect the phone via USB to the computer.

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To start of, let us talk about the attaching in on your email address. Basically, it just the same as how you are composing and email address on your phone and attache those files with it and send it to your self or to your other email address. Just take note that there is a limit of attaching files per composition, that is only up to 25Mb. Beyond 25Mb would be another composition on your phone. Once you have send it to your self, go to your computer then download the attachment on your computer and saved then view all you want.

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Using SD card reader. This are very cheap adapter that you can purchase from any electronic store to insert your SD card and have the computer read it. However, your files that are in the phone's internal memory will not be included. Just take the SD card out from the phone then insert it to the card reader. If you have a laptop that has an SD card slot then you can disregard purchasing a card reader.

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Transferring over Wi-Fi. You can simply download an application from your Google Playstore to transfer wirelessly. Download the application called WiFi File Transfer, this application is just free but has a limit transferring. You can only transfer files that are less than 5MB and must not be larger than 5MB. Both devices should share the same local network.

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Connecting your phone via USB to your computer. You just need to have your phone ready and connect the phone to your computer via USB and select Storage mass on your phone and go to your computer and look for the removable and transfer files from phone to computer.

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Windows 8.1 comes uo with a transfer error every time one tries to start a transfer. What should I do?

I am not sure which error message that you are encountering when you are trying to transfer files from your Samsung Galaxy S4 to your Windows 8.1 PC. This is a normal problem with Windows 8 Operating System that the windows firewall is prohibiting you to transfer files from one device or the other, not just by your Samsung phone but also with other devices as well. What you can do is to check the firewall then set your public firewall to off, instead of having them to allow access.

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If you have the same problem upon disabling the Windows public firewall, you can re-install the Windows Operating system as there might be a problem with the SFTP/SCP. For you to check also if this is not an issue with your phone and to isolate it, try to transfer some files to a different computer. If you have friends with Windows 8.1 as well, you can ask for a favor to try it on their computer and see if you are able to transfer.

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If you wanted to transfer some files from your phone to your computer. You can also do it via email and Bluetooth, Although transferring using email has a limited file attachment of 25MB per composition and if you exceed it would be another composition. For Bluetooth, you just need to pair your computer and the phone for them to talk with each other and be able to transfer files from one or the other.

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  • If you have any problems with any of these steps please post in the comments section below.

Comments

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Anonymous user #1

236 days ago
Score 0+-
I am connecting my S4 to my PC but I can't find the paste option however I have chosen both (MTP) & (PTP). I'm able to transfer picx from my device to PC but cannot transfer files from PC to device. Plz help
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Anonymous user #2

235 days ago
Score 0+-
Yap I am going to return this galaxy s4. It is junk!
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Anonymous user #3

221 days ago
Score 0+-
ive done it easy get a new pc
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Anonymous user #4

199 days ago
Score 0+-
Talk about stupid! Listen, when it works the way it's supposed to then we're all fine. It's when it doesn't work properly there is a problem. If you can fix them all, let us know.
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Anonymous user #5
190 days ago
Score 0+-
not one of the above things worked on my S4 to my Windows XP, and tried several apps,, this phone sucks
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Anonymous user #6

182 days ago
Score 0+-
Hi I can drag and drop then sync my music to my phone but then the music will not play on my s4, any suggestions?
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Anonymous user #7

163 days ago
Score 0+-
Very easy to do. Just hook usb cable to phone and computer. Open windows live photo and import pics from your phone.
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Anonymous user #8

160 days ago
Score 0+-
I've tried numerous things to get the Galaxy S4 to work with a Windows XP machine. However it worked pretty easy on a Windows 7 machine AFTER I downloaded the driver for it from the Samsung website.

I tried looking for drivers for XP, and even the Samsung KIES program. And still had issues.

Though saddening, it's not too shocking as XP is about to have ALL support end in April of 2014. Official support ended last year.
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Anonymous user #9

142 days ago
Score 0+-
Just connect phone to pc, btw I have windows 7
go to notifications on ur phone by dragging it just
from top of ur samsung screen .it will show usb connected notification... then go to my computer open it then open dcim folder then pics then drag ur pics to the folder where u wnt them to be
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Anonymous user #9

142 days ago
Score 0+-
Hope this will help
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Anonymous user #10

119 days ago
Score 0+-
In the step: "Open Windows Media Player and start syncing the music files." Sync\connect to a device. Didn't.
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Anonymous user #11

119 days ago
Score 0+-
In the step: "Download Samsung Kies." no such prog exists for win 8
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Anonymous user #11

119 days ago
Score 0+-
In the step: "Select the files that you want to transfer." the files are impossible to find... I even searched with the known file name existing on the phone says its just not there
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Anonymous user #12

115 days ago
Score 0+-
In the step: "Wait for your PC to detect your phone." Phone not detected
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WalakobayLieutenant

115 days ago
Score 0+-
If your phone is not detected make sure that you update your computer drivers by downloading Kies. Also, make sure that USB ports for phone and computer are clean. Please check on the QnA section "Computer does not detect nor connect to the device"
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Anonymous user #13
104 days ago
Score 0+-
In the step: "There will be times when you will need to move files from your Samsung Galaxy S4 to your PC, or from your PC to your Samsung Galaxy S4. The most common reasons are due to uploading pictures and files to the internet using the PC (when Samsung Galaxy S4 has no internet connection), backing up files from your Samsung Galaxy S4, copying movies and audio from PC to phone, or vice-versa." Did not tell me what to do
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Anonymous user #14

102 days ago
Score 0+-
In the step: "Wait for your PC to detect your phone. When its connected properly and windows has auto installed the drivers, it will say on your phone "Connected as Media Device". If it doesn't, the following steps will not work." Computer is not recognizing the phone when USB is plugged in port.
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WalakobayLieutenant

97 days ago
Score 0+-
QnA Section has the tps for you. You can download Samsung USB Driver or Kies. Check on the QnA for more details.
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WalakobayLieutenant
96 days ago
Score 0+-
Read through the whole article to learn how to transfer files. If you have questions, let us know in the comments section or by tapping on the "No" button on a certain step.
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Anonymous user #15
79 days ago
Score 0+-
In the step: "Download Samsung Kies."

Kies no longer works
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Anonymous user #16

78 days ago
Score 0+-
In the step: "There will be times when you will need to move files from your Samsung Galaxy S4 to your PC, or from your PC to your Samsung Galaxy S4. The most common reasons are due to uploading pictures and files to the internet using the PC (when Samsung Galaxy S4 has no internet connection), backing up files from your Samsung Galaxy S4, copying movies and audio from PC to phone, or vice-versa."

this sucks! u didn't tell me anything I don't already know!
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Anonymous user #17

59 days ago
Score 0+-
In the step: "Document files on the following formats: doc, docx, xls, xlsx, ppt, pptx, pdf, and txt"

There is no choice for document in Kies 3, only Music, Photos, Videos, StoryAlbum
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Anonymous user #18

46 days ago
Score 0+-
In the step: "Do a right click and select "Paste" or Press Ctrl + V" in your keyboard."

i can't paste the file to my phone. when i paste it, the file was loading for so long
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Anonymous user #19

32 days ago
Score 0+-
In the step: "Download Samsung KIES."

Windows 8 doesn't offer Samsung KIES as an option for app download.
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Anonymous user #19

32 days ago
Score 0+-
In the step: "Install the application upon completion of download."

Because Windows 8 is basically the worst thing ever.
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Anonymous user #20

24 days ago
Score 0+-
In the step: "Do a right click and select "Paste" or Press "Ctrl + V" in your keyboard."

Windows 8.1 comes uo with a transfer error every time one tries to start a transfer.
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Anonymous user #21

21 days ago
Score 0+-
In the step: "Camera PTP or Media PTP acts like a normal USB storage device so you can transfer files between your Samsung Galaxy S4 and the computer."

does NOT act like a normal USB. On a NORMAL USB, I can see all files and folders on the device. On my S4, I can only see a SMALL fraction of the files and folders on the S4's external SD card
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Categories : USE SAMSUNG GALAXY S4 | PL Check GREEN

Recent edits by: Angela, Mac Evans Cerrillo, Maria

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