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Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

Edited by Jerry Rivers, Alma, waseemdewdrop, Yonello and 8 others

Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

There may be an instance in which you must reset your Galaxy, yet you do not want to lose your valuable data. You can do this easily with a soft reset, and it will only require rebooting your Galaxy. It will simply bring you back to a home screen. Yet, if you are having a huge problem with your Samsung mobile device, you may have to perform a hard reset which unfortunately will result in losing all of your data. In this case you must re-install some or all of all apps, unless you do a back-up of all your data. This will require more steps than a soft reset, yet you will still retain your data. The procedure to hard reset the Galaxy S4 is simple, but slightly different. It will be provided below, also often you can resort to the soft reset for most problems.

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The steps will be demonstrated for both types of resets for your Samsung Galaxy S2, S3, S4, Note 2, and Note 3. The two procedures for the soft reset in which your data is preserved will be presented first. You will be instructed how to perform a backup to save all your files in case you must hard reset your Galaxy. There are three different ways to perform the hard reset, and each procedure will be given for you to follow.

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A soft reset will just kill all apps that you have going at the time. Any data that is not saved will be gone. Nearly all problems, such as your screen freezing, the Galaxy suddenly operating slowly, or commands cannot be entered, can be remedied with the soft reset. So, all will be fine if there is a problem that pops up with your Galaxy. After this tutorial you will reset your Samsung Galaxy S2, S3, S4, Note2, or Note3 without losing data.

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How to soft reset your Samsung Galaxy

  1. 1
    There are two options to soft reset your Samsung Galaxy:
     
    1. The first method is simply performed by pressing the power button for 20 seconds. You then just turn the mobile device on again.
    2. The second method involves these few steps:  
      1. Turn off your Samsung device.
      2. Remove the back cover.
      3. Lift out the batter, subscriber identity module (SIM) card, and the Secure Digital (SD) memory card. Then, wait a few minutes before taking the next step.
      4. After you have waited a few minutes, put the SIM, SD card, and the battery back in your Samsung Galaxy.
      5. Snap the mobile device cover back in place.
      6. You are now ready to turn on your Samsung Galaxy. Your data will still be intact, and your Galaxy should be fully operable once again.
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How to Back-up Your Samsung Galaxy Data Prior to a Hard Reset

  1. 1
    If you have a major problem, and must perform a hard reset to get your Galaxy back on track, do not fret.
    You can still keep all of your data with a data back-up by using the procedure below. By the way, this is also recommended to do a back-up if you ever update your mobile device’s software.
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  2. 2
    First, from online go to the Samsung website.
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  3. 3
    You will have a tab to click for your Windows or Mac operating system on your computer so that you can download/install Samsung Kies.
    It will allow you to back up all of your data.
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  4. 4
    Next, connect your mobile device to your computer by plugging in a data cable from the Samsung Galaxy socket to your PC’s USB port.
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  5. 5
    From the Kies program on your PC or laptop, click the “phone” icon from the menu on the left side of the screen.
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  6. 6
    Click “Sync”.
    Easy to follow instruction will guide you to copy all of your data on your Galaxy to your computer.
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How to hard reset your Samsung Galaxy

  1. 1
    Hard resetting a Samsung Galaxy can be accomplished in one of three ways from:
    Dial Pad, Android operating system (OS), or the Startup method. Be sure that you have backed up your files as directed above before a hard reset. Note: Disable any encrypted data on your SD card before doing this procedure.
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  2. 2
    Hard reset using the dial pad is the best method for most Samsung mobile device owners because it is so user friendly.
     
    1. On your dial pad type the code: *2767*3855#
    2. The Samsung Galaxy will automatically reset.
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  3. 3
    Hard reset from “Settings”
     
    1. At the home screen tap “Settings”. Go to “Back up and reset”.
    2. Tap “Factory data reset” to reset all data.
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  4. 4
    The third option for the Galaxy hard reset is from the “Startup”
     
    1. With your mobile device off, Press and hold the three buttons “Home”, “Volume Up”, and “Power” buttons together until your Galaxy comes on. This may take about ten seconds.
    2. Turn off your mobile device.
    3. Press and hold the “Home” button at the center, and the “Volume Up” button.
    4. Press the “Power” button until the Galaxy vibrates and the “Android icon” pops up on the screen.
    5. Release the three buttons.
    6. Now, press and hold the “Volume Down” key. Go to “Wipe data/factory reset”
    7. Press the “Power” button on the right side of the screen.
    8. Tap the “Yes”, and “Delete all user data”,
    9. After the reset, press the “Power” button, and the “Volume Down” button.
    10. Once all data is deleted, press the “Power” button. This will restart your Galaxy.
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Hard Resetting the Galaxy S4

The Galaxy S4 is reset a little differently.
  1. 1
    At the home screen, tap the “Apps icon” found at the bottom right corner of your screen.
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  2. 2
    Press the “Settings” icon.
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  3. 3
    Press the “Accounts” tab.
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  4. 4
    Tap the “Back-up & reset” button near the bottom of the screen.
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  5. 5
    Tap the “Factory data reset” button
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  6. 6
    A prompt message will appear.
    Follow any instructions, and then tap “Reset device”.
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How to Hard Reset a Galaxy S4 if Locked Up

  1. 1
    Just in case your Galaxy is locked up, with no way to reach menus, you can hard reset it.
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  2. 2
    Hold the “Power” button down until the S4 powers off.
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  3. 3
    Should the S4 not turn off, take out the battery for a moment.
    Then set it back in place. Keep it turned off.
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  4. 4
    Ensure that the S4 is turned off.
    Then, press and hold your “Volume Up” and “Home” buttons. Keep these two buttons pressed, and then press/hold the “Power” button.
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  5. 5
    Once the “Recovery mode” shows up at the upper top corner, release all three buttons.
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  6. 6
    Now, go to the “Recovery mode” screen, and press the “Volume Up/Down” key to navigate up or down.
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  7. 7
    With the “Power” button you can now choose any application option.
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  8. 8
    The Galaxy S4 should now be reset, and fully optional once again.
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EditQuestions and Answers

How do I soft-reset Note 3?

Holding down the power button seems not to work

The official Samsung instructions say that you should follow these steps to soft reset your Note 3.

  • Press and hold power button.
  • Select "Restart"
  • Select "Ok"
  • If the above did not work (as in your case), remove and then reinsert the Note 3's battery, and then turn your Note 3 back on.

See more questions like this: Will I Lose My Apps, pictures , Messages If I Do A Soft Reset

I want to reset my phone without losing my contacts photos and videos?

Hi my phone is restarting itself all the time after few seconds I can not do anything with it.

Howikis QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: How to i reset my s4 without losing my contacts

How can i turn on my galaxy s3 3G?

It just went dark and is unresponsive to any keys.

Howikis QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: How can I bypass a forgotten PIN and not lose data on a Galaxy S4

I have a third party program that has my phone locked?

I have a third party app ( lookout) that has my phone locked....how can i remove it without having to loose all my data

Howikis QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

My alarm keeps going off at a time that I have changed it from?

I set my set to alarm at 9:30am every day. I have now removed it and set it to another time but it keeps on alarming at 9:30am even though I have changed it from that time.

Howikis QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How do I reset my phone without losing data?

My note 3 is not responding to unlocking my phone...it is setup under signature and it is not responding. It keeps saying operating system not responding

Howikis QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: I want to remove all of the personal data from my GS3 but I want to make sure the phone number is still intact after the reset. How can I do this

I have Samsung Galaxy S3, which has gone to auto reboot mode. It restarts every 5 seconds?

I cannot afford to loose the data so can't do a factory reset. I have tried going to safe mode, but even then it re-starts.

Howikis QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

GT I9300 broken screen can not access phone?

My problem is a bit complicated as my screen is broken and have a lock pattern on it , USB debugging is off and i can not access my phone with USB any ideas ? Thank you in advance

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How do I restore lost apps after hard reset?

I had to hard set my phone, and lost all my apps, can I recover them? I don't remember all the apps I had on there.They were saved to the cloud supposedly

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Unable to unlock Samsung S3 screen lock. How to unlock it without the risk of losing all data?

Hi, how to unlock my screen lock on S3 without losing all the data including documents and pictures? Thanks. Much appreciated

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How to reset samsung galaxy S II with out loosing data?

I have contact numbers and some important applications. I don't want to loose data. There is Android Multi tool but not working in win 8.1. Help me

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See more questions like this: How to reset Galaxy S4 without losing contacts

Hi Jerry. I want to reset my Samsung Note 2. However, I do not want the phone to reinstall the apps that were installed prior to the reset?

I want to reset my Samsung Note 2. However, I do not want the phone to reinstall the apps that were installed prior to the reset.

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My wife's phone will not get at&T service, but I get service?

I tried the battery take out method, and holding the power button for 20 seconds method to no avail

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Lost my lockscreen pass so my Gmail pass?

I lost my lockscreen password so my Gmail password how I can get the password back or how I can bypass the password with keep all data in my phone

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  • If you have any problems with any of these steps please post in the comments section below.

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Recent edits by: bpw1111, Therealrob, Kelly

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