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Insert and Remove the Memory Card of Samsung Galaxy S4

Edited by Leomar Umpad, Kirk, Rich, Lynn and 7 others

Note: This is part of the series on how to use the Samsung Galaxy S4. More great how-to articles to help you get the most out of your smartphone are available here: USE SAMSUNG GALAXY S4

The Samsung Galaxy S4 comes with 16GB, 32GB, or 64GB of built-in storage depending on which model you buy. With today's HD video recordings and big games, however, even 64GB of storage might not be enough. Fortunately, you can use memory cards to expand your storage capacity should you need more room for all your photos, videos, and applications. A memory card may boost your phone's storage capacity by up to four times. Below are instructions on how to properly insert and remove your phone's SD card.

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Edit Inserting a memory card into a Samsung Galaxy S4

  1. 1
    Remove your phone's battery cover.
    To take it off, gently lift on the tab in the upper-left hand corner of the cover.
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  2. 2
    Insert your memory card with the gold contacts facing downward and toward the phone.
    Inserting the card incorrectly won't allow the phone to connect to the card, and could damage both the card and the slot.
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  3. 3
    Make sure that it is a snug fit, but don't force the card.
    Doing so could damage both the card and the slot.
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  4. 4
    When you are done inserting the SD card, put the cover back on your phone.
    Firmly but gently push on the cover until all six tabs have clicked in.
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Edit Removing a memory card

Removing a memory card involves an extra step that is incredibly important. You must unmount the SD card from your system before trying to remove it; failure to do this step could result in lost or corrupted data.

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  1. 1
    Unmount the SD card from your phone.
    To do this go to Settings app, tap the More tap, find Storage, and then tap Unmount SD card.
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  2. 2
    Remove the back cover using the tap on the upper-left hand corner of the cover.
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  3. 3
    Use your fingernail to gently slide the SD card out.
    Try not to push on the card, as this could bend and damage your phone's metal contacts.
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  4. 4
    Put the cover back on and lock it as detailed above.
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Edit Tips, Tricks & Warnings

  • Not all memory cards are fully compatible with the Samsung Galaxy S4. Using an incompatible memory card may damage the phone or the memory card.
  • Be careful when inserting the memory card, as it can be damaged easily.
  • Do not remove the memory card without unmounting it through the phone's menu system. Failure to do so may result in data corruption.

EditQuestions and Answers

I am getting the message SD card damaged on my Samsung Galaxy S4?

So, I went to settings and storage to try to unmount the card and then remount it, but storage only gives option of mount SD card.

You'll want to check the card again on your PC. Take the card out and use a card reader and make sure the PC recognizes it. If it does, you can reformat the card and try to mount in the phone.

If you are unable to format the SD card, you may need to replace it.

See more questions like this: Hello, i am trying to format my sd card on new verizon sg4 to exfat. when i follow the steps, i just delete the info but are not given option as to how to format. can u help

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See more questions like this: Are there any repercussions to unmounting a 2GB SD card that the VZW agent inserted to my new S4 from my old Droid 3

How do I format a memory card?

If you're using a new card for the first time, or 100% sure that you want to erase everything on your existing card, you can do that by formatting it. Instructions for formatting a memory card can be found at Format and Mount a Samsung Galaxy S4's External SD Memory Card.

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See more questions like this: Memory card is not able to detect in Pc

Do you know how to set SD card as default storage?

There's no way to set the external SD card as the default storage without rooting the phone.

See more questions like this: Phone says your phone has no sd card inserted

See more questions like this: Hello I formatted my 32gb sd card in galaxy s4 and from yhat moment my card is not detected either in phone nor in pc solution solicited

Why is my Galaxy S4 not detecting my 64GB SD card?

If your phone is not detecting your SD card, try plugging it into your computer to see if it can be read. If it can, your phone's SD card contacts may defective and will need to be fixed by a certified technician.

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See more questions like this: Received a replacement galaxy s4, put my sd card in and its not recognizing it

See more questions like this: Hi, downloaded doubletwist app, and eve since it seems to have made my S4 not recognize the sdcard

Do Class 6 16 GB SD cards work on the Galaxy S4?

Yes, Class 6 SD cards will work with the Galaxy S4.

Can you insert a memory card in a Samsung Galaxy S4?

Or how do you download memory?

Yes, you can insert an SD card into a Samsung Galaxy S4. The phone supports cards with storage sizes of up to 64GB.

Unfortunately, you cannot download storage or memory for your phone.

See more questions like this: Do you discourage the use of 64GB memory cards for Galaxy S4

How can l fix my Galaxy S4 IMEI corrupt message?

When I insert my SIM is not working, please can you help me with any solution?

If your SIM is not working, take your device with its SIM card to your carrier's local store to either get a new SIM card or fix the broken contacts in your phone.

Do I have to power down the phone before I remove the SD card?

Trying to remove SD card to insert into computer as my S4 won't connect to my Mac.

It is recommended that you either turn your phone off or unmount the SD card through your Settings application before removing it to prevent data loss or corruption.

See more questions like this: Damaged sd card on phone how to recover

I need help using a memory card once it's installed?

I would like to be able to save my future pictures and videos directly on my memory card. Is this possible?

Unfortunately, you cannot use your memory card as default storage for any app. You can later transfer files over to the SD card, but the camera will not automatically place new pictures or videos on it.

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My memory card is stuck scanning for errors?

Memory card is inserted and checks for errors, and after that I can't access it.

Your phone will get stuck scanning for errors when you have a faulty SD card. You will need to purchase a new SD card and put your files on it.

See more questions like this: Help me restore my S4 Memory Card

My port was destroyed on my Galaxy Samsung 4 and I have a new one. They put my memory card in the new phone but only some of my pictures were transferred. These pictures aren't replaceable. I have tried using my Verizon representatives but no one can get those missing pictures to me. Help me please?

Unfortunately, it sounds like some of the pictures were removed or corrupted when the Verizon representatives took the card out of your old phone and put it in your new one. When pictures are corrupted, they are very difficult - and most times impossible - to get back.

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See more questions like this: I want to copy everything from an 8GB card to a 16 GB card and make sure the apps and pictures are transferred over. What is the procedure for that

When I go into storage how do I unmount my SD card? Under SD card all it says is mount SD card?

You'll want to check the card again on your PC. Turn your phone off and take the card out; then, use a card reader and make sure the PC recognizes it. If it does, you can reformat the card and try to mount in the phone and it should take care of your issue. If it doesn't, your SD card may need to be replaced.

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I have a Samsung Galaxy S4 16GB but now it's showing only 9 GB?

When you fill your storage up with pictures, apps, and videos, the storage space you have left will go down. You still have a total of 16GB of space for your device, but you've already used 7GB up from downloading files and taking pictures.

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See more questions like this: Hello i have problem with my s4 ,i made a new account google because it stopped but now i have 2 account and stil cnt dowload any application.thanks in advance

My pictures keep having a grey box appear over them?

Many Galaxy S4 users have experienced this problem. One thing that has worked for several people is purchasing a new SD card and saving any images to that. If that does not correct the issue, consider going to your carrier for a replacement device, as it has happened to a lot of owners and will be covered under your warranty.

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How do I transfer my Samsung Galaxy S4's pictures to my computer? I have about 360 pictures stored somewhere but on the computer only about 129 show up. I don't know how to get the others to show up or if they are in another file?

Instead of plugging your phone into your computer through USB, try removing the SD card from inside the back of the phone and plugging that into your computer through its SD card slot (or an SD card reader). This will give you access to all the files that are on your SD cards; sometimes, plugging your phone into your computer through USB won't give you access to all the phone's files.

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See more questions like this: Samsung gal S4, trying to replace the 16 g sd with a 64 g sd...how is his done

Edit Comments

avatar

Anonymous user #1

7 days ago
Score 0+-
hello, I want to unmount sd card on my Samsung Galaxy S4 gt9505 but when I go to the menu it is impossible to unmount it as I do not get it as a valid option. any help?
avatar

Anonymous user #2

82 days ago
Score 0+-
In the step: "Unmount the SD card from your phone. To do this go to MENU > APPS > SETTINGS > MORE > STORAGE > UNMOUNT SD CARD."

I did not see anyway to UNMOUNT SD CARD
avatar

Anonymous user #3

89 days ago
Score 0+-
Thank you for the hints. I powered down Galaxy S4, pulled micro sd card, inserted micro sd card into adapter, inserted adapter into pc, could not open the drive, tried many different approaches to read, all showed drive size zero, available zero, blah blah many errors ensued. I then attempted to format, but unable to format, unable to read, several I/o errors, tried a different usb port, used computer management console, it showed it as usb drive, but could not open it or format it. Just about to give up, BUT tried once more to install into phone .. WONDER OF WONDERS .. miracle of miracles .. 16GB card, 8GB available, able to open with file manager. I am back. Thank you THANK YOU so much for the many clues.
avatar

Anonymous user #4

108 days ago
Score 0+-
I unmounted my sd card from Samsung tablet t311, now when I mounted it back, the apps show up, bt when I try to use them they appear to be "this application is not installed ". I dont fine the apks also. how do solve this?
avatar

Anonymous user #5

319 days ago
Score 0+-
it also happens to me.
avatar

Anonymous user #6

340 days ago
Score 0+-
I received my warranty exchange s4 from Tmobile and transferred the 8g card to the new phone - nothing. Put it back into the original s4 - nothing. The mount sd option is greyed out. My PC doesn't recognize it either, whether via USB or sd converter. Help?!?!?!
avatar

Anonymous user #7

357 days ago
Score 0+-
How can I transfer from phone storage to sd card for music,photos and contacts
avatar

Anonymous user #8

366 days ago
Score 0+-
Excellent instructions!!!
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Categories : USE SAMSUNG GALAXY S4 | PL Check GREEN

Recent edits by: Lee B., Robert Jou, Alma

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